Details:

Summary The data controller denied the data subject access to the video material recorded by CCTV in a local store, with which the data subject wanted to prove that he or she had not received any money back after paying in the store. The company not only denied the data subject access to the data according to Art. 15 GDPR (with the argument that this would require an official order), but also deleted the video recordings after a certain period of time, although the data subject had requested the company to not delete the data in advance according to Art. 18 (1) c) GDPR.
Link: link
Related articles:  Art. 12 GDPR, Art. 15 GDPR, Art. 18 (1) c) GDPR, Art. 25 GDPR
Type: Insufficient fulfilment of data subjects rights
Fine: EUR 54,800
Sector Industry and Commerce

 

All data is based on The CMS’s Law GDPR Enforcement Tracker Source: https://www.enforcementtracker.com/

Tags: case law