Details:

Summary The Italian DPA has fined FCA Italy s.p.a. EUR 20,000. A former customer of the controller had asked the controller to provide him with the transcripts of telephone conversations between him and the customer service he had previously contacted regarding a malfunction of the instruments of one of his vehicles, as well as the documents relating to this case. However, the controller did not comply with this request.
Link: link
Related articles:  Art. 12 GDPR
Type: Insufficient fulfilment of data subjects rights
Fine: EUR 20,000
Sector Industry and Commerce

 

All data is based on The CMS’s Law GDPR Enforcement Tracker Source: https://www.enforcementtracker.com/

Tags: case law